The Australian Communications Consortium Limited is a multi-brand vendor and maintainer of telecommunications products. The ACC can provide solutions to large or small businesses from a range of World-leading brands catering from just 2 to many thousands of users. The ACC's flexible service offerings cover options from a basic Helpdesk service through to a full facilities and network management service for large multi-site corporations.
“The ACC aims to be Australia's premier supplier of business
communications solutions by providing best value through a
professional blending of quality products and service.
One of the primary goals of ACC is to address the many obvious shortcomings in the way that telecommunications products have been traditionally presented to the market.
Historically, most vendors of communications equipment have been linked to one source of supply or manufacturer. These inextricable links to brand name products have resulted in many dealers being totally biased towards a single brand rather than to a product that really provides the best solution for the customer. After all, if salespeople only have one brand to sell, they are usually inclined to try to convince you that it is the best. What choice do they have?
We focus on being a solution provider rather than a brand promoter. Is the name on the box important if the product won't do the job?
Our objective is to supply the right technology to fit our customer's specific needs rather than try to convince them that any one brand is best. It can take years to gain enough knowledge to make technology-buying decisions. The ACC can provide a consultative sales process enabling our customers to benefit from the ACC's collective knowledge accumulated over hundreds of man-years.
But there is much more to providing a total solution than the technology employed!
The right solution for you may be based on price, quality, reliability, functionality, service assurance or any combination of these. Whatever the criteria, we always strive to analyse the best options for your business. Our analysis takes into account long term savings, effects on productivity and the rate of return on your investment as well as the initial cost.
We aim to offer qualified choices that allow our customers to reach informed decisions and to make it easier for them to decide where the best value lies.
The company has an ongoing commitment to training our staff, customers and partners. This is evidenced by our own fully equipped training facility located at the National Operations Centre. To help ensure that our staff are trained to the highest possible levels, the ACC have a comprehensive test laboratory, incorporating more than 30 working models of commonly deployed communications systems from a wide variety of manufacturers.
The training facility doubles as a demonstration area, where we have operating models of our latest integrated IP/telecommunications solutions.
Our core business is service so when it comes to choosing a service provider, ACC has the experience and expertise to support your business.
We aim to win your business based on our merits. We don't aim to be the cheapest but we do aim to be the best and we trust that by being the best, we will save your business money by minimising downtime and maintaining essential communications with your most important asset - YOUR CUSTOMERS.